Once the date is locked in, the Guest is obligated for the full amount of the rents and fees. If a cancellation is requested and a suitable replacement tenant is found, the Guest will pay a $100 transfer fee and any difference in rent paid by the replacement tenant.
Storm Policy
If there is a storm or hurricane, no refunds will be given unless:
-The state or local authorities order mandatory evacuations in a Hurricane Warning area".
-For the days that the authorities order a mandatory evacuation order in a "Tropical Storm/Hurricane Warning," area, we will refund a pro rata daily rate (rent-cleaning/days) for the number of nights of the mandatory evacuation.